Q:
What temperature should SUPERPRETZEL products be at time of purchase?A:
The SUPERPRETZEL product line is stored in the frozen food section of the supermarket. If a product box does not feel cold to the touch, please alert a store employee and choose a different box.
Q:
How long can SUPERPRETZEL products be stored in the freezer?A:
SUPERPRETZEL® Soft Pretzel products retrain their quality in the freezer for up to one year from the date of manufacture. As with all frozen food products, if the product has not been stored at zero degrees Fahrenheit, then freezer burn can occur. If the product has been subjected to serveral freeze/thaw cycles, then the product’s overall texture and taste will be affected.
Q:
Why do ice crystals sometimes form on top of the product?A:
Ice crystals occur naturally on frozen products. Excessive ice crystals (a snowy appearance) may result from fluctuations in storage temperature.
Q:
What if SUPERPRETZEL products thaw accidentally?A:
We do not recommend using any product that has been thawed at room temperature.
Q:
What does the date code on the box mean?A:
The code shows the expiration date of the product. The first two digits are the month, the next two digits are the date, the last two digits are the year, the letter is the manufacturing shift and the last four digits are the military time.
Q:
Are SUPERPRETZEL products Kosher?A:
Our SUPERPRETZEL Soft Pretzels and Soft Pretzel Bites are certified by OU.
Q:
If a child has a food allergy, which SUPERPRETZEL products can he or she can eat safely?A:
Read the ingredient information on the product box to see if the potential allergen is present. If you have further questions about a product, please submit an inquiry by
clicking here.
Q:
How should SUPERPRETZEL products be prepared? A:
All can be prepared in a conventional or toaster oven as well as a microwave oven. Please read the heating instructions on the package for best results.
Q:
Where can additional soft pretzel salt be purchased? A:
Our soft pretzel salt is made especially for us. However, Kosher salt is very similar and can be used as a substitute if you prefer more salt.
Q:
Do you have any serving suggestions for SUPERPRETZEL® products? Q:
How many grams of trans fat are there in SUPERPRETZEL soft pretzels? A:
SUPERPRETZEL soft pretzels have zero grams trans fat, so they are a healthier snack alternative.
Q:
Why aren't all SUPERPRETZEL products available in all stores?A:
We would like all stores carry all of our products. We recommend you express your interest in purchasing a particular product to your local store's frozen food manager.
Q:
Do you have coupons available? Q:
How can food service professionals get SUPERPRETZEL products?A:
Please
click here for food service trade information.
